Privacy policy
What ironpulse-x.com collects, why, who else touches it, and how long it is kept. Effective July 2026.
Who is responsible
Ridgeforge Wellness Group, LLC, 1140 West Bannock Street, Suite 305, Boise, ID 83702, United States, operates this website and decides how personal information submitted through it is used. Questions go to support@ironpulse-x.com.
Information you give us
When you place an order you provide a name, delivery address, email address and telephone number. When you contact support you provide whatever is in your message. When you leave a review you provide a first name, an age and a city, which is what gets published.
Payment information
Card details are entered on the authorized checkout gateway and are processed by that provider under its own security programme. Ridgeforge Wellness does not receive, see or store full card numbers at any point. What comes back to us is an order record, an authorisation result and the last four digits.
Information collected automatically
Standard web server logs record IP address, browser type, referring page and timestamps. These are used for security and for understanding which pages get read. This site loads no advertising trackers and no social media pixels. Web fonts are requested from Google Fonts, which means your browser contacts that service when a page loads.
Why we use it
- To take payment, ship your order and tell you where the parcel is.
- To answer support messages and process refunds under the guarantee.
- To keep records required by tax and consumer protection law.
- To detect fraud and abuse of the guarantee.
- To send order related email. We do not send marketing email unless you ask for it.
Who else sees it
Three categories only: the payment gateway that processes your card, the carrier that delivers your parcel, and the email service that sends order notifications. Each receives the minimum needed to do that job. We do not sell personal information, we do not rent mailing lists, and we do not share customer data with advertisers or data brokers.
How long it is kept
Order and refund records are kept for seven years to satisfy accounting and consumer protection requirements. Support correspondence is kept for two years. Server logs are kept for ninety days. Published reviews stay up until you ask us to take yours down.
Your choices
You can ask for a copy of the personal information we hold, ask for corrections, ask for deletion where no legal retention obligation applies, and ask to have a published review removed. Write to support@ironpulse-x.com and expect a reply within thirty days. Residents of states with specific privacy statutes, including California, may exercise the rights those laws provide through the same address at no cost.
Children
This site and this product are for adults. We do not knowingly collect information from anyone under 18, and any such record found is deleted.
Security
The site is served over TLS. Order records sit behind authenticated access. No system is perfect, so if we ever become aware of a breach affecting customer data we will notify the people affected and the relevant authorities as required.
Changes
Material changes to this policy are published on this page with a new effective date. The version that applies to your order is the one published on the day you ordered.
Last updated: July 2026